Contact

Do you have questions, concerns or comments? Our support team will be happy to help.

Email Support

The fastest way to reach us is by email:

[email protected]

We aim to answer all inquiries within 24-48 hours.

What we can do for you

• Answer questions about your order
• Provide information about shipping status
• Help with refund requests
• Provide product information
• Resolve technical issues with the website

Order Support

For questions about your order, payment or shipping, please contact our payment processor BuyGoods directly. Order-related requests are usually processed within 1-2 business days.

Please have the following information ready

To help you faster, please have the following information ready:

• Your order number
• The email address linked to the order
• A detailed description of your issue